Prodial Professional Installations
We will have you up and running in no time
The Prodial Virtual Office is installed by Prodial certified installation partners, who will fully manage your telephone installation ensuring you receive absolutely no disruption to your business.
Our installation professionals will perform the following services:
1 Site Assessment
- System configuration with Prodial certified installation partner before installation date. Your installation manager will be dedicated to your installation from start to finish.
- Your account manager will perform site verification for each site. This includes a ping test, latency, and bandwidth calculation.
2 Site Installation
- Your installation manager will work with you to determine the best placement of router and telephones.
- Cable new extensions where necessary.
- Un-box all equipment and perform power on test to ensure that all is in working order.
- Enable network connection using the Prodial VoIP Router to your ADSL / SHDSL / Cable Modem.
- Enable network connection from the Prodial VoIP Router to all IP Telephone Handsets.
3 Service Testing and Training
- Program online account extensions including user information into telephone handsets.
- Perform test calls from each extension to verify that system is working correctly.
- Perform test calls to telephone numbers outside of the phone system to ensure that all is working perfectly.
- Perform training on voicemail and calling features to familiarise all users with their new telephones and services.
For more information contact Prodial Customer Care.
